TERMS • PRIVACY • SERVICE POLICIES
Clear expectations.
Better creative work.
These policies explain how inquiries, payments, scheduling, digital access and project information are handled by Optikal Studios.
01Payments & confirmation
Listed rates cover the service described on the order page. An order is confirmed after payment and matching order details are received. Custom scope, commercial usage, rush work, travel, licensed materials or expanded deliverables may require a separate written quote.
02Scheduling
Requested dates and times are not guaranteed until confirmed by email. If a requested appointment is unavailable, Optikal will offer reasonable alternatives. Clients should request rescheduling as early as possible.
03Workshop access
The voiceover workshop is hosted privately on Vimeo. After payment is verified, the buyer receives a viewing link and password by email. Access is for the buyer only and may not be shared, reposted, recorded, copied or resold.
04Revisions & delivery
Included revisions are stated in the selected service or confirmed quote. New direction, added content or changes beyond the agreed scope may be quoted separately. Delivery timing begins after required materials and payment are received.
05Cancellations & refunds
Because scheduling, preparation and creative work may begin after payment, refund eligibility depends on the service status and work already performed. Digital workshop access is nonrefundable after the private link and password have been delivered. Contact Optikal promptly about any issue.
06Privacy
Information submitted through this site is used to respond to inquiries, match payments, schedule services and deliver purchased work. Optikal does not sell personal information. Do not submit confidential scripts or sensitive materials until requested or a suitable agreement is in place.